Hamburger Buttonclose search

Protecting our people

Protecting our people

The continued success of our business is embedded in our commitment to the health and safety of our people

As part of our ongoing efforts to maintain 100% HSE and asset integrity across our operations, we are working closely with the relevant authorities to ensure the protection of our employees and contractors.

ADNOC Introduces Additional Health and Safety Measures Across Operations and Ruwais City

Abu Dhabi – April 6, 2020:

As ADNOC navigates the current challenging period, the health and safety of our staff and their families is our number one priority. 

As such, we are implementing additional health and safety measures across all our operations as well as Ruwais City, to protect our people and the broader community. 

Ruwais is a cornerstone of ADNOC’s business and plays a key role in driving the nation’s economy.  

We are working in direct coordination with the UAE authorities to ensure the smooth implementation of these measures, which will come into effect from 20:00 on Monday 6th April 2020. 

These measures will be reviewed and updated as necessary. For further information, please refer to

Employees or contractors who do not have access to the ADNOC intranet platform can request the latest materials regarding COVID-19 from their Human Capital or Procurement focal point. In the interim, please refer to the below list of Frequently Asked Questions.  

Frequently Asked Questions

Q. What is COVID-19 (coronavirus)?

The World Health Organization defines coronavirus as a large family of viruses which may cause illness in animals or humans.  In humans, several coronaviruses are known to cause respiratory infections ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS). The most recently discovered coronavirus causes coronavirus disease COVID-19. This new virus and disease were unknown before the outbreak began in Wuhan, China, in December 2019.

Q. What are the symptoms of COVID-19?

The World Health Organization reports that the most common symptoms of COVID-19 are fever, tiredness, and dry cough. Some people may have aches and pains, nasal congestion, runny nose, sore throat or diarrhea.

Q. How can I avoid catching the virus?

To help reduce your COVID-19 exposure risk, the World Health Organization recommends the following preventative measures:

Wash your hands frequently

Regularly and thoroughly wash your hands with soap and water or, if not available, use hand sanitizer.

Maintain social distancing

Maintain at least 2 meters (6 feet) distance between yourself and anyone who is coughing or sneezing.

Avoid touching eyes, nose and mouth

Our hands touch many surfaces and can pick up viruses. Once contaminated, hands can transfer the virus to your eyes, nose or mouth. From there, the virus can enter your body and can make you sick.

Practice respiratory hygiene

Make sure you, and the people around you, follow good respiratory hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately.

Q. What should I do if I display symptoms of COVID-19?

Contact the Department of Health or Ministry of Health & Prevention to report your symptoms:

  • “Estijaba" service at the operation center – Department of Health at 800 1717
  • Ministry of Health & Prevention at 800 11111

Please also inform your line manager.

If you are awaiting COVID-19 test results, follow all medical advice. Stay home from work, self-quarantine and avoid contact with others until results are available.

Q. I have been diagnosed with COVID-19. What steps should I take?

Diagnosed cases of COVID-19 should:

  • Follow all medical advice. 
  • Stay home (self-quarantine at home for 14 calendar days) and avoid contact with others, including other household members who have not been diagnosed with COVID-19.
  • Inform your line manager.
  • Ensure you are available when local health authority representatives initiate contact. If, however, no one has contacted you within 24 hours of the occurrence, please pro-actively call the Operation Center at the Department of Health Authority or the Ministry of Health and Prevention for further guidance. 
    • “Estijaba" service at the operation center – Department of Health at 8001717
    • Ministry of Health & Prevention at 80011111

Q. I am an employee, and I recently travelled outside of the UAE. What steps should I take? 

If you have traveled outside of the UAE, for business or personal travel, between Thursday 27 February 2020 and Thursday 12 March 2020, you must inform your line manager, self-quarantine and work from home for a period of 14 calendar days from their date of return to the UAE.

Q. I am an employee currently outside of the country and cannot return due to recently announced UAE travel restrictions. What steps should I take?

Contact your line manager and Human Capital focal point as soon as possible to determine the best approach for your specific circumstances.

Please also refer to MoFAIC’s “Tawajudi for residents” online service, which includes resources for UAE residents who are currently outside of the country:

Q. I am currently working remotely, how do I ensure my data is secure?

Data security is critical to our business. If you are working remotely, you should exercise caution when using non-ADNOC networks and report any suspicious content or activity to your IT focal point.

Q. What further steps is ADNOC taking to prevent the spread of COVID-19?

We are working closely with the relevant authorities to ensure the safety and wellbeing of our people. Business continuity measures are in place, including remote work access for affected employees, and we do not foresee operational impacts at this stage.

Q. What rules apply to contractors, including service company employees? 

Contractors, sub-contractors and service providers are expected to proactively ensure they keep up-to-date with and follow the directives issued by the UAE and Abu Dhabi authorities.
Preventative measures issued by ADNOC Group for employees also apply.

Contractors are encouraged to review and adjust, in consultation with their ADNOC Group focal point, manpower plans  to ensure minimal impact on business operations. 


Practical Ways to keep you and others healthy



Employees and contractors are advised to proactively monitor the evolving situation and follow official government sources for the latest updates:

Department of Health – Abu Dhabi / SEHA

UAE Ministry of Health and Prevention


World Health Organization



Related Stories

May 20, 2020

Adapting to Working Remotely

Although the transition to working remotely can be challenging at times, our employees are creatively adapting and finding smarter ways to collaborate remotely.

Read More
May 20, 2020

Adapting to Working Remotely

Although the transition to working remotely can be challenging at times, our employees are creatively adapting and finding smarter ways to collaborate remotely.

Read More